Account Verification

Before Your First Withdrawal

Several banking methods are available for you to withdraw your winnings, all of which are detailed in the guide.casino cashier Withdrawal requests are handled within 72 hours during business days. To initiate a withdrawal, simply head over to the casino's cashier and follow the provided instructions.

To get your winnings processed, you need to first confirm the details of your Uptown Aces account .

How can I verify my account completely?

To finalize the verification of your account, you must validate the personal data you used when you created your Uptown Aces profile. For your security, please email the required documents listed to the provided address.This email address is protected from spambots. JavaScript is necessary to view it.

1. A colored duplicate of a Government-issued ID with a photo , such as a passport, both sides of a national ID, or both sides of a driver’s license.

2. A colored duplicate of a proof of residency , which must be less than 90 days old, like a utility bill or a bank statement.

3. Should you have used cryptocurrency to fund your game, wish to withdraw to a cryptocurrency wallet, or if the documents team requests it, include a photo of yourself holding a Government-issued photo ID close to your face.

Make sure all documents are readable, current (not past expiration), and show all four corners clearly.Please allot 3-5 complete business days for the processing of your documents.

*The picture must be of high enough quality to allow for detail verification, with both the full ID and your face clearly visible.

{-{em}-}
Did you use a Credit Card or eWallet?

Uptown Aces reserves the right to request additional documents if necessary. This could include, but isn't limited to the following:

- If you used a credit or debit card for funding, submit a copy showing both sides of the card.

- If an eWallet (such as Skrill or Neteller) was utilized, a screenshot showing the registered information of that account.

{-{em}-}
Updating your expired ID

If the Government-issued ID used in your verification process is no longer valid, please forward your updated ID to us.This email address is protected from spambots. JavaScript is necessary to view it.to update your account.