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We strive to make your time at Uptown Aces Casino both enjoyable and safe. Our focus is on promoting responsible gaming practices, so we remind you to play with care. Engaging in online casino games can be a wonderful form of entertainment as long as you maintain control. While the casino is here to assist if you encounter challenges, it's vital to remember that the site should purely offer entertainment, not income. Please make sure gambling is a choice you personally make, setting clear limits on acceptable losses before you start.

To support our players in maintaining healthy gaming habits, we have compiled some essential information for your benefit.

  • Set a Budget
  • Self-exclusion
  • Keeping Control
  • Do you have a problem?
  • Getting Help
  • Underage Play

Set a Budget

Should you need to limit your gambling budget, we are eager to assist in setting these boundaries for you. Uptown Aces Casino holds the authority to exclude players we identify as having gambling problems.

Self-exclusion

Upon request, we can deactivate a player's account for a minimum of six months. During this self-exclusion period, the account cannot be reactivated, and no promotional emails will be sent. We will also take measures to prevent the opening of new accounts during this time.

If you wish to opt for our self-exclusion service, simply reach out to us via email.Please note, this email address is protected and JavaScript must be enabled to view it.who are standing by to assist you.

Keeping control

While the majority of gamblers play within their limits, for some, it can spiral beyond control. To help maintain control, we invite you to keep a few points in mind.

  • Gaming should be treated as amusement rather than a source of income.
  • Avoid chasing losses
  • Only wager what you are comfortable parting with.
  • Monitor your gambling time and spending.
  • For assistance, utilize deposit and time limits available on our player protection page to manage your expenses.
  • If you need to pause gambling, consider using our exclusion options found in the player protection section.
  • For those needing to discuss gambling issues, several organizations listed below can provide support.

Do You Have a Problem?

Consider these questions carefully.

  1. Are you avoiding work, school, or college to gamble?
  2. Do you use gambling as an escape from dissatisfaction or boredom?
  3. Do you feel desperate to gamble immediately after losing money?
  4. Do you gamble until your funds are completely gone, even using money meant for essentials?
  5. Have you over-represented the time or money spent on gambling?
  6. Have people in your life ever expressed concern about your gambling?
  7. Have you lied, taken money, or borrowed just to gamble or settle gambling debts?
  8. Are you unwilling to spend money reserved for gambling on other things?
  9. Isolate yourself from loved ones or interests due to gambling?
  10. Do you chase losses by feeling compelled to win back lost money quickly?
  11. Do conflicts, frustrations, or disappointments drive you to gamble?
  12. Has gambling led you to feel depressed or even suicidal?

The more 'yes' answers you have to these questions, the more likely you are experiencing a serious gambling issue. Please consider reaching out to one of the following organizations for help:

Getting Help Contact Details

U.S.
National Council on Problem Gambling: 1-800-522-4700 ncpgambling.org
California Council on Compulsive Gambling: 1-800-GAMBLER
Florida Council on Compulsive Gambling: 888-ADMIT-IT
gamblinghelp.org

U. K.

GamCare: 0-845-600-0133
gamcare.org.uk

International
Gamblers Anonymous:
gamblersanonymous.org

Underage play

In line with legal regulations, individuals under the legal age cannot open accounts or play at Uptown Aces Casino. We take measures to deter minors from accessing our services, including using software to prevent anyone under 18 from joining. However, we suggest maintaining the confidentiality of your account credentials and not leaving minors unattended near your computer if they have access to the internet.

NetNanny

If anyone sharing your computer is below the legal gambling age, please consider click here registering with our recommended filtering partner. If you suspect a minor has registered with Uptown Aces Casino, contact us immediately.