UPTOWN SUPPORT
At Uptown Aces, you always have a dedicated agent ready to assist. Since three is considered a lucky number, we've made it so you can reach our customer service team using three different methods.
LIVE chat
Our online chat team is at your service 24/7. Simply click to start a conversation with us.
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or on the right bottom chat icon.
EMAIL us
For any assistance, feel free to send us an email.
PLAYER school
Our help service operates continuously throughout the year, every single minute.
Our support is here to assist with any questions about Uptown Aces Casino. Whether it's about your cashback or finding out the latest popular slot game, we're here to provide the information you need.
We communicate solely in English. If you're connecting from outside the U.S., please use English.
Opt to schedule a phone call by filling out the form, entering your username and email to locate your account. Provide your phone number and choose the topic from the drop-down menu, outline your query, and finally select a preferred time and date for the call.
Chat : For the quickest answers, join us in the Live Chat. By speaking with a knowledgeable casino specialist, your issue can be resolved within minutes.
Email : We look forward to addressing your inquiries via email promptly. Our process follows a first-come, first-serve approach, ensuring we handle emails in the order they are received.
Phone Call : While you might need to wait for the scheduled call time, your matter will be addressed fairly quickly during the call.
H3LP Every Day and Every Hour!
Moving to a new town might seem a daunting task, but here at Uptown Aces Online Casino you get the support you need.
Much like many businesses have helpful robots, Uptown Aces Casino boasts its own charming H3LP. This feature provides immediate aid for straightforward queries, and for more challenging issues, we're here to assist, too.
While we might not possess THE charisma, the support staff at Uptown Aces Casino are extensively trained and committed to delivering the top-tier service. With enthusiasm, knowledge, and quick action, they link your gameplay with solutions to any questions that arise.
Ask Us If You Need Help with ..
.. The Loyalty Program
If you are here for the enjoyment and want to know about the game's highlights or where to earn double reward points this month, our help and support team are excited to share insights. Plus, you'll get the latest tips on high-reward games.
Reach out to us if you wish to claim your weekend cashback or if you believe there's an issue with your neighborhood level . We're glad to review your account for you.
.. Cashing In and Cashing Out
If you're ready to withdraw your winnings, contact us. We'll verify your account status and ensure that any bonus playthrough requirements are completed. Our H3LP will address all points, ensuring the funds reach you.
If the variety of deposit methods is confusing, send us your questions. The Uptown Aces support team will detail the benefits and nuances of all options. Each method banking options is designed with top-level security and user-friendliness.
.. Whenever You Need Experts's Advice
On a serious note, we are professionals in this field.
Our support team provides the most current information, ensuring your gaming experience stays exciting and secure. Spin the reels and enjoy the casino games has never been without questions.
If you're having trouble understanding how a game's feature operates, let us know. We're eager to dive into the details, explain the feature's mechanics, potential actions, and the possible rewards you could gain.
The Experts Are Ready to Help!
The Uptown Aces Casino Support team is dedicated to exceeding your expectations, always offering assistance—whether it's during the nighttime or your midday break, we're available all day.
Reach out to our team, and help is on its way quickly. We aim to keep your gaming experience enjoyable and on track.